It is of course annoying if you have a complaint about the service as you experienced it.
We kindly ask you to pass on your complaint to the customer contact department by e-mail or by telephone. Our employees of the customer contact department will handle the complaint and try to resolve the complaint to everyone's satisfaction.
Our contact information:
Pierik Techniek B.V.
With mention of: Hydraulic247
Lonnekerbrugstraat 102 A
7547 AK Enschede, Netherlands
Tel: +31 (0) 53 7113861
You will receive a confirmation from us after receipt of your complaint.
We ensure that your complaint is answered within 14 days of receipt. If it needs more time, we will inform you.
If you are not satisfied yet, you can always contact the mediation department of Stichting Webshop Keurmerk to which Hydraulic247 belongs. If, for any reason, the mediation attempt does not lead to a satisfactory solution, you can submit your dispute to the Disputes Committee/ Geschillencommissie(SGC).